Support that stays after launch

Monthly plans that keep your systems running, updated and secure after launch, with a local team you can call.

What's included

Everything inCustomer Service Support

Our commitment to exceptional customer experiences is unwavering. With dedicated support, we prioritize your satisfaction. Our team ensures timely assistance, resolving queries and concerns promptly. Count on us for a seamless and positive interaction, as we go the extra mile to guarantee your satisfaction and deliver outstanding customer experiences.

  • Security updates
  • Backups
  • Bug fixes
  • Small feature changes
  • Bangla & English support
01

Same team

The people who built your system are the people who support it.

02

Predictable cost

A monthly plan with a set number of hours for small changes.

03

Local and reachable

Our office is in Gulshan 2, Dhaka, so help is a phone call or a short drive away.

Our process

From first callto launch day

Five clear stages, the same people from start to finish, and no surprises along the way.

  1. Discover

    We sit with your team, map how the business really runs and agree on what success means before anything is designed.

  2. Design

    Clickable screens in your brand, reviewed with you until every flow feels right. No templates.

  3. Build

    Work is delivered in short phases with a demo at the end of each one, so you can steer as we go.

  4. Launch

    Thorough testing, a smooth go-live and hands-on training so your team is confident from day one.

  5. Grow

    Monitoring, updates and new features after launch, handled by the people who built it.

FAQ

Questions aboutthis service

01 What does a support plan include?

Security updates, backups, bug fixes and a set number of hours for small changes each month.

02 Can you support a system you didn't build?

Often, yes. We'll review it first and tell you honestly what it would take.